Order information

Customerservice


1. How can I place a order?

You can easily order products by follow the following steps::
  1. Select the products and add them to the shopping cart
  2. Login or create an account
  3. Go to checkout and choose a shipping method
  4. Choose a payment method and pay
  5. Confirm order
Once you confirmed your order, you will receive a confirmation mail with the details of your order.
Offcourse we will keep you updated with the status of your order. You will receive a e-mail when we have take your order in process.
You will also receive a e-mail with your order is shipped.

2. Can I also cancel my order?

If your order isn´t shipped, you can cancel your order within 48 hours. Contact us through the contactform or info@puchshop.de.
Please mention your order number for a quick handling.

3. Can I also become a dealer?

Yes of course! Please check our special 'Become a dealer' page.

4. I have a other question..

Didn´t find the right answer? Feel free to contact us through the contactformulier or info@puchshop.de.
We strive to reply as soon as possible.

- Puchshop.de team